Salim Vohra
Hounslow SPMS Review

consultancy: health and social care, evaluation, policy making

Review of the Special Personal Medical Service (SPMS) in Hounslow

Hounslow Primary Care Trust, 2006

I project managed and designed this evaluation which involved developing a staff questionnaire, helping to facilitate a workshop and some one-to-one interviews with key stakeholders.

The purpose of this review was five-fold:
  • To evaluate the achievements of the SPMS in relation to its original objectives and underlying values (explicit and implicit).
  • To identify the key learning points from the process of setting up and implementing the SPMS.
  • To assess the SPMS’s ‘fitness for purpose’ in light of the new ‘Patient-led NHS’ proposals.
  • To assess the extent to which the SPMS provides value for money.
  • To develop options for the future of the SPMS and, depending on the
  • findings, make recommendations on the best way forward.

Overall, the development and implementation of the SPMS, albeit with some drawbacks, has overall supported and facilitated the changes that needed to take place to move closer towards achieving the vision of a patient-led NHS.